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Bonsai Hands Over Timber Windows to Longstanding Team Member

By 23rd June 2025No Comments
Bonsai Hands Over Timber Windows to Longstanding Team Member

Bonsai Group has announced the sale of its Timber Windows dealership in the Channel Islands to long-time team member Krystian Chlasta. The business will now operate under TrueLine Ltd., with ongoing support from Bonsai during the transition period.

This marks the end of a very positive chapter for Bonsai and Timber Windows – and the beginning of an exciting new one.

Why Krystian?

Krystian has spent the past three years almost exclusively managing Timber Windows within Bonsai. He knows the products inside and out, has built strong relationships with the Timber Windows UK team, and is the natural person to grow the business full-time. We couldn’t think of a better person to take the reins.

Why is Bonsai stepping back?

For 18 years, we’ve offered our clients timber and aluminium glazing alongside our wider portfolio of project offerings. As the market has evolved — and as our clients’ expectations for specialist expertise have grown — the time feels right to pass this baton to trusted partners who can offer the dedicated focus this niche deserves.

Glazing is a complex, technical field that demands a company’s full attention to consistently deliver the highest levels of service. As part of a broader strategic shift, Bonsai’s primary focus going forward is on delivering excellence within the interior envelope of the home — helping clients create beautiful, desirable spaces through:

– Interior design services

– The supply of architectural products

– Carefully curated lighting and furniture

– And project supervision and carpentry services

This mirrors our earlier transition of aluminium glazing to the specialist team at Azure — experts we continue to collaborate with to this day. Timber Windows now follows a similar path: remaining within Bonsai’s wider ecosystem, but now led by dedicated hands-on specialists.

What does this mean for existing clients?

Existing Timber Windows clients can be rest assured:

– All manufacturer warranties remain fully intact

– Clients will continue to receive the same high level of service and support, now via TrueLine Ltd.

To better serve both new and existing customers, TrueLine Ltd. will also be opening a dedicated Timber Windows showroom in July, offering a hands-on experience with the full product range, expert guidance, and personalised consultation in a purpose-built environment.

Will Bonsai still be involved?

Yes — for a time. Bonsai’s MD, Mat Rolfe, will remain involved as a shareholder and adviser to TrueLine Ltd. for the next 12 months, supporting Krystian as the business settles into its new home.

Why Timber Windows?

At Bonsai, our passion for exceptional timber products goes back over 25 years. We partnered with Timber Windows because they share our commitment to timeless craftsmanship, technical excellence, and customer care. Their quality, market-leading guarantees, and standout after-sales support have made them one of the finest suppliers we’ve ever worked with. We’re proud of everything achieved under our stewardship and confident that Timber Windows will continue to go from strength to strength in the Channel Islands under Krystian’s leadership.

CONTACT DETAILS

07911 747752
[email protected]